Head of Design, Principal Designer, UX Strategy, User Research, Vision
Orchestrating and scaling a Global Design Ecosystem
The Challenge
EY Fabric presented a powerful opportunity to accelerate technology delivery at an unprecedented global scale. To realize the platform's full potential, we identified a need to move from decentralized design efforts toward a unified, high-performing ecosystem. The mission was to establish a centralized infrastructure that would empower teams across Service Lines (200+ products) to build with consistency, accessibility, and speed.
The Solution
In partnership with cross-functional leaders, we spearheaded the unification of the platform’s design strategy by codifying a firm-wide design system and reusable component library with a Microservices architecture. This was a collective effort to establish governance models and quality standards that could be adopted across the enterprise.
To support this vision, we built a global talent framework, scaling our design organization from a few individual contributors to a high-performing team of 27 UX professionals. Together, we integrated the UX roadmap for 20+ core products, ensuring our design system served as a force multiplier for every development team involved.
The Results
By centralizing design operations and scaling the team, we transformed EY Fabric into a powerhouse of efficiency that now powers hundreds of internal and external solutions.
87% Increase in Design Efficiency:
Streamlined workflows and reusable assets dramatically reduced time-to-market.
32% Lift in Usability:
Achieved consistent, measurable improvements in user experience across the entire 200+ product portfolio.
Global Team Growth:
Successfully recruited and managed 27 UX professionals, establishing a new standard for design talent within the firm.
